SkyVillage Docs
WebsiteGame PanelBilling Panel
  • 👋Welcome to SkyVillage Docs
    • 💬Contact us
    • 🎨Our branding
  • getting started
    • 🛒Purchasing a server from our website
      • 〽️RAM Calculator - MC servers
    • 🚚Setting up your game panel account, and verifying your Billing account
    • 🌐Connecting to your server
  • Guides
    • 📈Internet speedtesting against our servers
    • 🔨Changing your server version
    • 🔨Changing your server type
    • 🔨Changing your Java version
    • 🛠️Configuring and setting up MongoDB servers
    • Use your own domain with our services
      • Quick - using your own domain
    • Getting a free Skylar subdomain
  • web hosting
    • 🌐How to setup the included web hosting
    • 🎒Backups
  • VPS Hosting
    • 💻Setting up your VPS Account
    • 🚚Getting started with the panel
    • 📺Logging into your VPS using VNC
  • Frequently Asked Questions
    • Q: What's included as part of your plans?
    • Q: Why can I not connect to my server? Are your servers down?
    • Q: My server got suspended because I forgot to pay an invoice, what do I do?
    • Q: How do I partially pay my invoice with a prepaid card, for example?
    • Q: My RAM keeps increasing, and the server keeps crashing, what the h*** do I do?
    • Q: The RAM is literally 5GB on boot on my 20GB RAM server. Is this normal?
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On this page
  • Brief introduction
  • Tutorials
  • Getting Started - Jump right in
  • Guides
  • Web hosting
  • Frequently Asked Questions
  • General Questions
  • Q: Can I get dedicated IPs?
  • Q: I can't purchase from your store/my card got declined, what do I do?
  • Q: How do I purchase partially with a prepaid card, and the other, with my PayPal credit, for example?
  • Q: What's the benefits between a Power plan and normal plan?
  • Server Downtime Questions
  • Q: Why can I not connect to my server? Are your servers down?
  • Q: My server got suspended because I forgot to pay an invoice, what do I do?
  • Technical Questions
  • Q: How do I calculate how much RAM I need for my MC server?
  • Q: My RAM keeps constantly increasing, and the server keeps crashing, what do I do?
  • Q: The RAM is literally [x]GB on boot on my [5x]GB RAM server. Is this normal?
  • VPS Questions
  • Q: Can I buy a VPS from you?
  • Q: How do I login and setup my account?

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Welcome to SkyVillage Docs

SkyVillage provides blazing-fast hosting at a perfect 99.9% guaranteed uptime. running high-end processors, with DDoS, and other protection methods included at no additional cost.

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Last updated 2 years ago

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Brief introduction

In this documentation, we include how-to's on how to use our services, with detailed instructions and Q&A's. We plan to frequently update our docs, so there may be new guides every so often!

Our docs will explain how to use our panel, add custom subdomains, and use features that we have in the hosting that may not be in the panel! These docs hope to explain frequently asked questions, and much more.

Tutorials

Getting Started - Jump right in

Learn the fundamentals of setting up with SkylarNodes and the way round our panel.

Guides

Web hosting

Frequently Asked Questions

There are a lot of frequently asked questions, and this section should be able to quickly answer them. Of course, this section will be updated frequently if we do have repeated questions on the same things.

General Questions

Q: Can I get dedicated IPs?

No, not at this time, sorry about this. We do plan in the foreseeable future to offer them, but we're not planning to add them in at this current time.

Q: I can't purchase from your store/my card got declined, what do I do?

Q: How do I purchase partially with a prepaid card, and the other, with my PayPal credit, for example?

Q: What's the benefits between a Power plan and normal plan?

Server Downtime Questions

Q: Why can I not connect to my server? Are your servers down?

Q: My server got suspended because I forgot to pay an invoice, what do I do?

Technical Questions

Q: How do I calculate how much RAM I need for my MC server?

Q: My RAM keeps constantly increasing, and the server keeps crashing, what do I do?

Q: The RAM is literally [x]GB on boot on my [5x]GB RAM server. Is this normal?

VPS Questions

Q: Can I buy a VPS from you?

VPS's are purchasable from us, (Ubuntu 20.04 or Windows 2022 only) and we can offer them to you for purchase. But, these are strictly a contact-us thing first. At the moment, we like selling game servers with uninterrupted performance, which is why we have to add in this additional measure for the time being. Just to note: We reserve the right to reject your request if we feel that your purpose for getting a VPS isn't clearly enough explained, or for other reasons (e.g. for example, our node is full and we need to restock). At request, we can provide a reason for denial.

Q: How do I login and setup my account?

If you have a question that's not on the list, !

First, see if your details have been entered properly (e.g. card number). If one payment option doesn't work (it may be that it doesn't work in your country), try using PayPal. If PayPal isn't supported in your country, you should contact us directly through our for immediate support, or through our .

You should be able to add the credit as account credit, and then apply it to your invoice. You can do this really easily, following .

The differences really aren't that much, at all. Power plan users just get earlier access to some features before everyone else (only a little bit earlier). The only major difference is the free web hosting.

First check to see if your server is off via our , or if your server has been suspended. Otherwise, you should . Your server can be suspended for various reasons, you should see to see why it could be suspended.

First off, check on the if the server is still there. If it's still on your account and has been marked as 'suspended', then that's great. Just pay your invoices on our Billing panel, and your server should be up and running again. Otherwise, .

This is so important that this is got right before purchasing from us. To calculate the amount of RAM needed for a Minecraft server, please check out our guide. We try and update this whenever Mojang releases new updates.

Glad you asked. Most of the time (from our experience), it's to do with a corrupt plugin installed on your server. You should test which plugins are corrupt and remove them/replace them to carry on receiving normal, unobstructed performance. For more info,

Yup, it's totally normal. We recommend optimizing your server by looking at guides online, for example if your using Paper, there are plenty of ways to optimize it. For technical folks, there are also other ways.

If you'd like a VPS, please contact Jane Berru of the SkylarNodes Team at .

We recommend following our VPS Hosting guides to know fully how to use our VPS panel. It's really straight forward to use, and you'll be able to get the jist of things quite quickly.

🛒Purchasing a server from our website
🚚Setting up your game panel account, and verifying your Billing account
📈Internet speedtesting against our servers
Getting a free Skylar subdomain
Use your own domain with our services
🔨Changing your server version
🔨Changing your server type
🌐How to setup the included web hosting
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